Warranty & Product Support
This page explains how AutoSquad handles product support and warranty enquiries. It is written as a general guide and does not limit any rights you may have under the Australian Consumer Law.
Before You Use a Product
Please read the product page, specifications, safety notes and any supplied instructions before use. Many workshop products have capacity, surface, vehicle, setup or measurement requirements. If a specification is unclear, contact us before ordering or before using the product.
Product Support
If you need help with a product, contact AutoSquad with your order number, product name, SKU, photos if relevant, and a short description of the issue. This helps us identify the product and provide more accurate next steps.
Warranty Enquiries
Warranty handling can depend on the product, supplier information, product condition and the nature of the issue. We do not apply a blanket warranty statement to every product on this page. If a product has specific warranty information, it should be checked on the product page or confirmed with us before ordering.
Faulty or Damaged Products
If a product appears faulty, damaged on arrival or different from what you ordered, contact us as soon as possible with your order number, photos and a description of the issue. We will review the information and advise the next steps.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page excludes, restricts or modifies any non-excludable consumer guarantees, rights or remedies that apply under Australian law.
Contact
For warranty or product support questions, contact AutoSquad at autosquad.au@gmail.com.
Last reviewed: 30 August 2026.